FREQUENTLY ASKED QUESTIONS  

 

  What is a property claim public adjuster?

A public adjuster is a licensed professional who exclusively represents the policyholder relating to a property damage claim. We are your proactive advocate.

 

 What does a public adjuster do?

 

Public adjusters provide you the peace of mind, knowing there is a professional in your corner who can secure the settlement that you are entitled to. A public adjuster navigates your insurance policy, combing through the details and complex language to be sure you are aware of your obligations, time limitations and your entitlements. We know and understand the emotional toll that these situations create and we are here to support you all along the way. We expertly evaluate and document your losses—including hidden damages. And we not only prepare your claim and communicate with your insurance company on your behalf, we also negotiate for the best insurance settlement to help you recover and return to normalcy.

 

 What is the difference between a public adjuster and an independent adjuster?

 

An independent adjuster works on behalf of the insurance company, representing their interests. A public adjuster is your professional representative and we work exclusively for you, the policyholder, representing only your interests. We are here to help you get what you are entitled to.

 

 Why can't your insurance agent or insurance broker handle the claim?

 

An agent or broker is well trained in determining your insurance needs and placing insurance policies. They typically don't have the time, training or facilities to prepare the highly specialized service of claim adjusting, and, too, they rarely have any control regarding the important decisions that need to be made. In fact, an insurance agent works for the insurance company and owes their loyalty to the insurance carrier first.

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